Question 1: I’m clicking on the link but just get a “File not found” message?
Answer: Please make sure you have uploaded the “le_connector” folder to the correct location on your website. With most shopping carts, you just need to upload “le_connector” to the webroot folder. But some carts has been configured to use a sub folder as root folder. For example:
Magento 2: can be confgured to use both webroot or webroot/pub as root folder ( https://devdocs.magento.com/guides/v2.3/install-gde/tutorials/change-docroot-to-pub.html ). Please make sure you upload “le_connector” to the correct place.
Question 2: I’m clicking on the link but just get a “File not found. Nginx version ….” message?
Answer: This shows that your webserver is running Nginx, did you check the section “If your webserver is Nginx” above?
Question 3: I’m clicking on the link but no “Connector Installed” message shown?
Answer: It could be due to your permission setting upon the uploaded files and folder. Please set permissions like below:
- 755 or 777 for “/le_connector” folder, if you are using Filezilla you can simply right click on the “/le_connector” folder in your root folder, select file permissions and set the necessary value.
- 644 (if “/le_connector” folder permission is set to 755) or 666 (if “/le_connector” folder permission is set to 777) for “connector.php”.
Question 4: Oops, it still doesn’t work?
Answer: No worries, we can give a helping hand for that, please just “Contact Us” for further assistance.